This Privacy Policy describes how Peacock Sugar (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from peacocksugar.com (the “Site”).

 

Contact

If you have any questions, would like more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: support@peacocksugar.com
Phone: 713-396-2889
Location: Houston, TX, USA

 

Personal Information We Collect

When you visit the Site, place an order, or contact us, we may collect certain personal information to operate our business, process your orders, and improve your experience.

 

Device Information

We may automatically collect certain information about your device and how you interact with the Site. This may include:

• Web browser type
• IP address
• Time zone
• Cookie information
• Pages or products viewed
• Search terms
• Referring websites
• Information about how you interact with the Site

Why we collect it:
To help the Site load properly, improve performance, understand how visitors use the Site, and enhance the customer experience.

 

Order Information

When you make or attempt to make a purchase, we may collect information such as:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details
• Order history

Why we collect it:
To process payments, fulfill orders, arrange shipping, send confirmations, communicate with you, screen for fraud, and provide customer support.

 

Customer Support Information

If you contact us, we may collect any information you provide in your message, including your name, email address, phone number, and order-related details.

Why we collect it:
To respond to questions, resolve issues, and provide support.

 

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill orders
• Provide products and services
• Communicate with you about your order
• Respond to customer service inquiries
• Improve our website and services
• Detect and prevent fraud
• Send updates, promotions, or marketing emails if you have subscribed or otherwise consented

 

Sharing Your Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide services to you, such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Email marketing or customer service platforms

We may also disclose your information when required to comply with applicable laws, regulations, legal requests, or to protect our rights.

 

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support site functionality.

Cookies may help us:

• Understand how visitors use the Site
• Improve website performance
• Personalize your experience
• Support marketing and advertising efforts

You can control cookies through your browser settings. Please note that disabling cookies may affect how certain features of the Site function.

 

Behavioral Advertising

We may use your personal information to provide you with advertisements or marketing communications that may be relevant to you.

For example, we may use analytics tools or advertising services to better understand how customers use our Site and to show relevant ads on other platforms.

You can opt out of certain targeted advertising services through your browser settings or through available industry opt-out tools.

 

Data Retention

We keep your personal information for our records as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements, unless and until you request that we delete it where applicable by law.

 

Children’s Privacy

This Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete the information if appropriate.

 

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request that we limit certain uses of your information
• Opt out of certain marketing communications

If you would like to exercise any of these rights, please contact us at support@peacocksugar.com.

 

California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion, and request correction of certain information we maintain about you.

 

Automated Decision-Making

We do not use fully automated decision-making or profiling that has a legal or similarly significant effect on you. However, we may use certain tools or service providers to help detect suspicious activity or prevent fraud.

 

Do Not Track

Because there is currently no consistent industry standard for responding to “Do Not Track” signals, our Site may not respond differently to such signals from your browser.

 

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal requirements, or other business needs. Any updates will be posted on this page with the revised effective date.

 

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us at:

support@peacocksugar.com

We will do our best to address your concerns promptly and professionally.

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Peacock Sugar
Houston, TX, USA
713-396-2889
support@peacocksugar.com

Copyright © 2026 Peacock Sugar

By continuing to use this Site, you acknowledge and agree to this Privacy Policy.